Service That Sells! the Art of Profitable Hospitality
By Phil Roberts.
Description
Service That Sells! The Art of Profitable Hospitality Maximize your service and sales success and change the financial future of your operation with Service That Sells!, the best-selling book in foodservice history. This must-have restaurant management book will show you how to: 1. Build repeat business through increased guest loyalty and positive word-of-mouth advertising. 2. Deliver better service by focusing on the 12 points in the Cycle of Service. 3.Increase check averages and profits by turning order-takers into salespeople. 4. Create successful and profitable marketing programs. ...
ISBN(s)
1879239000, 9781879239005
